Cone shell on black beaded chain

Easy Returns:

https://shopromantiques.com/a/service?

• Online Returns accepted: 7 days for refund, 14 days for Store Gift Card (Purchases made at our boutique may be returned for a refund within 3 days of purchase or 10 days for a Store Gift Card. Holiday gifts must be received by Jan. 5, 2025)
• $8.00 flat rate return shipping fee 
• No restocking fee
• Sale Items are not refundable

Refunds/Store Credit

To be eligible for a return, the item must be unused and in the same condition that you received it. Ship the item back within 7 days of receiving the it to be eligible for a REFUND. For returns past 7 days, your item must be unused and in the same condition that you received it and must be returned no later than 14 days after receipt to receive A STORE GIFT CARD. *Gift returns, please see below. 

To initiate an online return or exchange, click this link:https://shopromantiques.com/a/service?

Refunds (if applicable) or Store Gift Card

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. A credit will automatically be applied to your credit card or original method of payment minus the return shipping label cost of $8.00 within 3 days of receipt of the return.

If you exceed the 7 day window for a refund, then you will be issued a STORE GIFT CARD that can be used online or in our store.

Sale items
Only regular priced items may be refunded, sale items cannot be refunded and are a final sale.

Exchanges (if applicable)
We replace items if they are defective or damaged. Click here: https://shopromantiques.com/a/service?

Gifts and Holiday Gifts
If the item was a gift when purchased and shipped directly to you, you’ll receive a GIFT CARD for the value of your return. Once the returned item is received, a gift card will be issued. Please use this link https://shopromantiques.com/a/service? or email susan@shopromantiques for assistance.

Holiday Gifts are accepted for EXCHANGE OR STORE GIFT CARD and have an extended period of time for returns. All exchanges must be made by January 5th, 2024 in order to be eligible. Thank you for your timely returns!

Shipping 

TO START A RETURN OR EXCHANGE CLICK HERE:https://shopromantiques.com/a/service?

Shipping costs (if any) are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.